When will my order be delivered?

It’s easy to check the status of your order. First, visit your Order Listing page and sign in to your Apple Account. After that, select an item to view your order details, including an estimated delivery date.

How do I track my order?

For items shipped to a physical address, you’ll receive a shipment notification email with your carrier information, an estimated delivery date, and, if available, a tracking number. If you ordered multiple items, you may have separate tracking information for each one. You can also view shipping and pickup information by selecting an item from your Order Listing page.

How do I edit or cancel my order?

Sign in to your Order Listing page and select an item to view your order details. If the status reads “Processing” or “Order Placed”, you may be able to edit the item. If the status reads “Processing”, you can cancel it online before it ships. If you cancel an item that’s shipping to a physical address, you will not be billed. We will initiate your refund immediately after you submit your cancellation request.

How do I return my product?

You have 14 calendar days to return an item. To return an item to Apple, sign in to your Order Listing page and select an item, then use the “Start a Return” link.

Apple Delivery

It’s never been easier to get the Apple products you want.

Apple devices: MacBook, iPad with all screen design and Apple Pencil attached to top exterior, AirPods in case, iPhone 17 Pro Max back, iPhone 17 Pro front with all screen design and Dynamic Island, Apple Watch

Free delivery.

Standard delivery is available free for all items in stock. Scheduled delivery options may also be available.

We’re here to help.

Join a Personal Setup session.

Access free online, one‑to‑one sessions with a Specialist who will help you set up your device, transfer data and customise your settings.

Learn more
Ship returns for free.

You can start the process online. All returns must be made within 14 days.

Learn more
Our commitment to protecting the planet.

We’re removing plastic from our packaging while prioritising low-carbon shipping methods. And that’s just the beginning.

Learn more

Apple Delivery

It’s never been easier to get the Apple products you want.

Free delivery.

We’re here to help.

Join a Personal Setup session.

Ship returns for free.

Our commitment to protecting the planet.